🌐Liquid Site
How do I access my personal account?
To log in to your personal account, you need to go to the website https://liquidmining.com/, Connect your wallet, Sign-in and click on "Profile". Also, in the "Profile" section, you can change your email and personal information.
Where can I purchase NFTs?
You can purchase NFTs by clicking on "Marketplace" in the control panel, where you can choose from pre-made packages, as well as build a mining setup and purchase a Liquid charger. At the very end of the section, you will find a step-by-step guide to Liquid Mining.
Where can I see my equipment and its parameters on the Liquid Mining website?
By clicking "My Data Center" in the control panel, you can view your equipment, how much energy is left on it, its wear/ durability , the number of days until payout, and the active coin being mined.
How can I Claim Rewards from the mining pool on the Liquid Mining website?
Our team has put together a detailed step-by-step guide on how to claim your rewards from the mining pool on the Liquid Mining website. To view this guide, please follow the link.
How to report a problem on the website?
If you have any issues with the website, you can go to the "Support" section in the control panel and fill out a form describing the problem you are experiencing.
Where can I find the General Product Liquid Mining Documentation?
The General Documentation can be found in the control panel under the "Documents" section.
What are the minimum system requirements for IOS and Android?
For iOS, it's version 12.0
For Android, it's 4.4
Where can I find the Social network links ?
Links to social media can be found at the bottom of the Liquid website control panel at https://liquidmining.com/.
Wallet pop-up window does not appear
1. Refresh the page and try again.
2. Check if the pop-up window is blocked by the browser's pop-up blocker.
3. Try using a different browser.
4. Clear browser cache and cookies.
5. Contact customer service for more help.
Transaction does not go through after confirmation
Check transaction status: then you can check the status of the transaction in Blockchain Explorer by entering the transaction ID or hash. If the transaction is validated, it should appear in Explorer as successful.
Check the pickup address: the user should make sure the pickup address is correct. An error in the pickup address could result in loss of funds.
Contact wallet or exchange support: if the above steps do not solve the problem, then you should contact the support team of the wallet or exchange where the transaction was initiated. They may ask for information such as transaction details, receiving address, and personal identification to help investigate.
It is important to double check the recipient's address and transaction details before making any cryptocurrency transactions to ensure correct and successful transfer of funds.
Can't buy more than one NFT at a time
If you are unable to purchase more than one NFT at a time, then you can try the following steps:
1. Check purchase limits: Some NFT trading platforms may have limits on the number of NFTs a user can purchase at one time.
2. Check the platform's policies to see if there is a limit to the number of NFTs that can be purchased per transaction.
3. Contact NFT Marketplace Support.
4. If you are still unable to purchase multiple NFTs, then you can contact NFT Marketplace Support for assistance. They can provide more specific information on the problem and ask for help in solving the problem.
How do I unlink my wallet from the site?
1. Log in to the site to which the wallet is linked.
2. Go to the wallet section or settings and find the option to unlink the wallet.
3. Follow the instructions to confirm the shutdown process.
4. If two-factor authentication is enabled, enter the required information.
5. After confirmation, the wallet should be successfully detached from the website.
Note: The steps may vary depending on the specific website or application. It is always a good idea to refer to the support section of the website or contact support for more information on how to disable the wallet.
The buy now button is not available
Failure to press the Buy Now button means that the selected NFT token cannot be purchased.
I bought the NFT but it didn't show up in my wallet
You should contact the trading platform or NFT marketplace where you purchased the NFT and request support. You should provide them with transaction details and any relevant information such as the time and date of purchase, wallet address, and any receipts or confirmation emails. The platform should then be able to help investigate the issue and resolve it if possible.
What is the difference between filled-in components - and individual parts?
Completed Rigs are suitable for users who want to mine now, in large volumes and without spending time on building and cooling components. Also, the purchase of completed installations brings more referral points.
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